HR – Talent Acquisition

Website Madcherry Hospitality Pvt. Ltd.

Luv 2 Serve U

Job Title: Human Resources – Talent Acquisition

  • Internship
  • Fresher
  • Junior

Job Brief: Human Resources – Talent acquisition specialist (recruitment)

  • We are looking for Human resources – talent acquisition executive, recruiter, from hospitality industry who can handle talent acquisition (recruitment) responsibilities.
  • An HR Talent Acquisition Specialist is responsible for sourcing, attracting, and hiring top talent to fill various roles within the organisation, from entry-level to managerial positions.
  • This position focuses on understanding the unique needs of the outlets, finding the best-fit candidates, and promoting a strong employer brand to attract and retain quality employees.
  • The Talent Acquisition Specialist plays an essential role in helping the organisation attract quality talent, contributing to its success and positive guest experience by maintaining a skilled and motivated workforce.

Department:

  • Operations – Human Resources

Job Type:

  • Full time
  • Part time

Type of Company: 

  • Hospitality Industry

Work mode:

  • Hybrid

*Note:

  • We do not have complete work from home option.
  • Hybrid mode of work means: Work from office (minimum two days a week) – work from home – as per the requirement.
  • Hybrid mode of work can be changed to full time work from office as per the work requirement.

Work Location:

  • MBP, Mahape, Navi Mumbai

Interview Location:

  • MBP, Mahape, Navi Mumbai

Shift Timings:

  • 10.00 AM to 07.00 PM (Full time)
  • 10.00 AM to 03.00 PM (Part time)
  • 03.00 PM to 08.00 PM (Part time)

Working:

  • 6 days working
  • 1 day Holiday
  • Rotating shifts

Experience:

  • Minimum – Fresher
  • Maximum – Experience up to 2 years as human resources – talent acquisition from hospitality industry can apply.

*Note:

  • Candidate having relevant experience from travel and tourism or hospitality industry would be considered as experienced or will be considered as fresher.

Salary slab:

  • Minimum – Rs.5000/- per month.
  • Maximum – Up to Rs.345,000/- Per annum (CTC = Fix + Variable = 70:30 ration)

*Note:

  • Salary structure: Fix + Variable (70:30 ratio).
  • Candidates applying for the above post should be compulsory target oriented, as offered salary will be target oriented.
  • Candidates applying for the above post should have their own laptop, good internet connection.
  • This position may require occasional visits to outlet locations.
  • Some weekend or evening work may be required depending on recruitment events or urgent hiring needs.

Education qualification:

  • HR certification (e.g., PHR, SHRM-CP).
  • Knowledge of industry-specific roles, including back-of-house (e.g., cooks, dishwashers) and front-of-house (e.g., servers, hosts) positions.
  • Experience in a high-volume, fast-paced environment such as the restaurant industry.
  • Bachelor’s degree in Human Resources, Business Administration, hotel management or related field.
  • Master of Business Administration in HR/Management/Hospitality
  • Diploma / Graduate in Travel and tourism (any related certification would be added benefit)
  • BHM – Bachelor of Hotel Management (any related certification would be added benefit)

Job Description:

The Talent Acquisition Specialist will lead the recruitment process for the outlets, ensuring that all hiring needs are met efficiently and effectively. They work closely with hiring managers to understand staffing requirements, utilise creative sourcing methods to attract candidates, and ensure a seamless onboarding experience for new hires. This role requires deep knowledge of the hospitality industry, a strong network of talent, and the ability to promote a positive brand image.

Duties & Responsibilities

  • Recruitment Strategy and Planning
  • Sourcing and Candidate Attraction
  • Candidate Screening and Selection
  • Employer Branding
  • Onboarding and Orientation
  • Compliance and Record-Keeping
  • Data Analysis and Reporting
  • Relationship Management

Key Responsibilities:

Recruitment Strategy and Planning:

  • Develop and implement recruitment strategies tailored to the restaurant industry, with a focus on attracting quality candidates for both front-of-house and back-of-house positions.
  • Collaborate with managers to forecast staffing needs, considering seasonal trends and business growth.
  • Analyse hiring trends and adjust recruitment strategies to meet changing demands.

Sourcing and Candidate Attraction:

  • Utilise various sourcing channels, including job boards, social media, career fairs, community events, and employee referrals to reach diverse candidate pools.
  • Build and maintain a pipeline of qualified candidates for high-turnover positions typical in the hospitality industry, such as servers, cooks, hosts, waiters, front desk, housekeeping, kitchen staff, etc.
  • Foster relationships with local culinary schools, hospitality programs, and industry associations to attract talent.

Candidate Screening and Selection:

  • Review resumes, conduct initial screenings, and shortlist candidates based on qualifications and fit for the environment.
  • Schedule and conduct interviews, assess technical skills, cultural fit, and customer service orientation.
  • Collaborate with hiring managers on final candidate selection, considering both operational needs and team dynamics.

Employer Branding:

  • Promote the brand to position it as an employer of choice in the industry.
  • Work with marketing or HR teams to create engaging job advertisements and content for social media that showcases the restaurant’s work culture, growth opportunities, and employee benefits.
  • Represent the restaurant at career fairs, industry events, and community gatherings to boost brand visibility and attract talent.

Onboarding and Orientation:

  • Coordinate with the HR and operations teams to ensure a smooth onboarding process for new hires, including orientation and training.
  • Develop onboarding materials that familiarise new employees with the organisation culture, standards, and expectations.
  • Gather feedback from new hires to improve the onboarding process continually.

Compliance and Record-Keeping:

  • Ensure all hiring practices comply with local, state, and federal employment laws, including EEO, FMLA, and ADA.
  • Maintain accurate records of candidates, job postings, and interviews in the applicant tracking system (ATS).
  • Handle candidate background checks, references, and pre-employment verifications as needed.

Data Analysis and Reporting:

  • Track and analyse key recruitment metrics, such as time-to-hire, cost-per-hire, and candidate sources.
  • Provide regular reports to HR management on recruiting performance, trends, and areas for improvement.
  • Use data to optimise recruitment strategies and reduce turnover rates.

Relationship Management:

  • Build and maintain relationships with hiring managers and other leaders to stay informed on departmental needs.
  • Serve as a point of contact for candidates throughout the hiring process, ensuring clear communication and a positive candidate experience.
  • Develop partnerships with staffing agencies and recruitment vendors as necessary for high-volume hiring.

Key Competencies:

  • Proactivity: Ability to anticipate hiring needs and act quickly to build a talent pool.
  • Creativity: Develop innovative sourcing methods to attract candidates in a competitive market.
  • Resilience: Able to handle high-volume recruiting demands and manage multiple roles simultaneously.
  • Customer Service Orientation: Focused on delivering a positive experience for both candidates and internal stakeholders.

Requirements & Qualifications

Key Skills:

  • Good knowledge and understanding about staff requirements.
  • Good knowledge and understanding of recruitment.
  • Well-organised and detail-oriented.
  • Must be able to multi-task and take instruction from many sources.
  • Strong interpersonal skills
  • Positive attitude.
  • Target oriented
  • Presentable Personality
  • Attention to detail
  • Marketing skills
  • Communication skills
  • Relationship building skills
  • Multitasking skills
  • Time management skills
  • Patience
  • Listening skills

Core Skills:

  • Knowledge of employment laws and best practices in recruitment and selection.
  • Knowledge of human resources procedures
  • Ability to operate office equipment (fax, copier, mail, etc.)
  • Human resources Recruitment experience
  • Ability to type at least 40 words per minute
  • Proficient in proofreading, spelling, grammar punctuation and math

Advanced Skills:

  • Knowledge of lead generation
  • Proficient with data management
  • Familiarity with social media

Creative Skills:

  • Excellent verbal & written communication skills.
  • Excellent grasp of English language.
  • Creative & innovative thinker & planner.

Management Skills:

  • Ability to work both independently & as an active member of a team.
  • Able to prioritise, & manage time efficiently.
  • Managing different projects simultaneously & working with strict deadlines.
  • Self-motivated & self-directed.

IT Skills:

  • Expertise in word processing, database, and spreadsheet software, including Microsoft office suite (Word, PowerPoint, Outlook, & Excel) & Google Docs.
  • Ability to learn new and updated software
  • Familiarity with recruiting software and applicant tracking systems (ATS).
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